Introduction

Good Grass Co., Ltd. (hereinafter referred to as "our company") keeps personal information of customers in providing new tatami product development business and other businesses and services in the TATAMO! Project.
By protecting the personal information of users who receive this service (hereinafter referred to as "users"), we have built a system that allows users to use this service with peace of mind, and further reliability and security for users. We will do our best to provide you with a feeling.
We will comply with laws and regulations regarding personal information and will endeavor to properly manage and maintain personal information.

Enactment date: August 1, 2012
Good Grass Co., Ltd.

About the purpose of use of personal information

1. When we acquire personal information directly from the person in writing or through a website, unless the purpose of use is clear from the status of acquisition or the purpose of use is not required to be clearly stated by law. We will specify the purpose of use each time. The main purposes of using personal information in our business are as follows.

・ Proposal, sale or provision of products, services and support to customers
・ Information on products, services, events, etc. of our company and our affiliated companies
・ Responding to inquiries and requests from customers
・ Request for cooperation from questionnaires and evaluation monitors for products and services
・ Shipment of our product materials, catalogs or publications
・ Contract fulfillment, various communications related to transactions

2. The purpose of use when personal information is obtained directly from the person in writing or by a method other than the Web, or when the purpose of use is clear from the status of acquisition, or when the purpose of use is clear from public information or via a third party. Unless it is required by law to notify or announce the purpose of use, we will announce it in advance as follows.

i. Personal information of officers and employees belonging to organizations such as corporations
・ Contact the officers and employees (proposals, requests, etc.)
・ Performance of business negotiations and contracts with the relevant organization.
・ Responding to inquiries and requests regarding our products and services.

ii. Personal information of applicants for employment
・ Please see here for personal information of applicants for employment.
・ Personal information entrusted to us by our business partners

3. If personal information is used beyond the scope necessary to achieve the purpose of use, in principle, the consent of the person shall be obtained again regarding the purpose of use. However, this does not apply if any of the following applies.

・ When required by law
・ When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
・ When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
・ When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and with the consent of the person himself / herself, in carrying out the affairs. When there is a risk of hindrance.

Disclosure of personal information to outsourced companies

In order to carry out our business smoothly, we may outsource all or part of the handling of personal information. In this case, we will select a person who meets the criteria set by us as an outsourcer and personal information. We will conclude a contract regarding the handling of personal information and provide appropriate supervision.

About providing personal information to a third party

We will properly manage the personal information obtained from customers and will not provide it to third parties except in the following cases.

・ With the consent of the person
・ When public information about officers and shareholders of corporations and other organizations is notified or announced in advance to the person regarding provision to a third party, etc.
・ When entrusting all or part of the handling of personal information to the extent necessary to achieve the specified purpose of use
・ When personal information is provided in connection with the succession of business due to a merger or other reasons, and the personal information is handled within the scope of the purpose of use before the succession.
・ When sharing personal information with a specific person through the procedures stipulated by laws and regulations
・ When required by law
・ When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
・ When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.
・ When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and with the consent of the person himself / herself, in carrying out the affairs. When there is a risk of hindrance

Shared use of personal information

When we carry out business activities jointly with a specific business operator, we may share the necessary personal information of the customer with that business operator, but in this case, we will notify the person in advance of the purpose of use etc. Or we will announce it. In addition, we will conclude a contract regarding the shared use of personal information and manage it appropriately so that safety management can be achieved. (Currently, there is no shared use)

Procedures for responding to requests for disclosure, etc.

At our company, notification of the purpose of use, disclosure, correction / addition or deletion, suspension / deletion of use or suspension of provision to a third party from the person or his / her agent of the personal information subject to disclosure (hereinafter referred to as "request for disclosure, etc." We will respond to your request.

Contact point for inquiries regarding personal information

or inquiries and complaints regarding the handling of personal information, please contact the inquiry window. We accept at the following.

Personal Information Protection Officer Kazuyuki Momose (Good Grass Co., Ltd.)
4193-1 Shimadachi, Matsumoto City, Nagano Prefecture
E-mail address: info@tatamo.jp
We do not accept requests for direct visits, so we kindly ask for your understanding.

Procedures for responding to requests for disclosure, etc.

At our company, notification of the purpose of use, disclosure, correction / addition or deletion, suspension / deletion of use or suspension of provision to a third party from the person or his / her agent of the personal information subject to disclosure (hereinafter referred to as "request for disclosure, etc." We will respond to your request.

About customer access log / history information

On our website, the information of the person who accessed the site is recorded in the form of an access log (access history). The access log is the domain name and IP address of the person who accessed it, the type of browser used, the date and time of access, and the previous URL (if you access our website via a search site, the search is performed by you. It consists of (including keywords entered on the site), etc., but usually does not contain personally identifiable information. These access logs are mainly used for improving website services, maintenance, and statistical analysis, but also provide accurate information that suits you (for example, keywords that you enter on your search site). It may be used to automatically select and display the information set by us in advance according to the situation.
In addition, we may record and refer to the collected access log in association with the personal information of our customers, but we will appropriately use such access log as a part of personal information in accordance with this policy. It shall be handled. If we use the access log in combination with personal information for purposes other than those listed below, we will clearly indicate to the customer the purpose of use for each service.

・ Notice to customers regarding service usage status, etc.
・ Responding to inquiries from customers
・ Registration and management of customer's personal information
・ Each reason described in the above "Provision of personal information to a third party"

Procedures for responding to requests for disclosure, etc.

At our company, notification of the purpose of use, disclosure, correction / addition or deletion, suspension / deletion of use or suspension of provision to a third party from the person or his / her agent of the personal information subject to disclosure (hereinafter referred to as "request for disclosure, etc." We will respond to your request.

About this page

We are not responsible for the standards and content of the handling of privacy information on the websites of other companies linked from our website. We may change the privacy policy in order to further protect the personal information of our customers, or due to the enactment or change of laws and regulations, so we recommend that you check it regularly. Changes to the content of the privacy policy shall be applied after the date of publication on the web, December 30, 2009.